1. Who we are and what this covers

This Privacy Policy explains how Self Cut, Inc., a Georgia corporation (“Self Cut,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information. This policy applies to the following (together, the “Services”):

• the StayFresh! Haircut Tracker mobile application;
• the web application at app.stayfreshapp.com; and
• the website at www.stayfreshapp.com.

This policy is part of our Terms of Service. By using the Services, you acknowledge the practices described here. If you have questions, email support@stayfreshapp.com.

The short version:

• We collect what we need to run your account and track your haircuts.
• We do not sell your personal information.
• We don’t use your photos for advertising.
• You can delete your account and data at any time.

2. Information we collect

2.1 Information you give us.

• Account information: your username, email address, and password.
• Haircut content: the photos, notes, dates, styles, barber or stylist details, and other information you add to track your haircuts.
• Communications: messages you send us, such as support emails and feedback.

2.2 Photos, camera, and gallery. The App and Web App ask for permission before using your camera or photo gallery. We access only the photos you choose to take or select, never your whole library. Photos can contain location data (EXIF). Our Services keep this data when you upload a photo. You can turn off camera and photo access at any time in your device settings.

2.3 Payment information. A third-party payment processor handles payments on the Website and Web App. Your card details go directly to that processor, and we never see or store your full card number. From the processor, we receive limited information, such as your plan, billing status, the last four digits and expiration date of your card, and your billing country or ZIP code. If you subscribe through the Apple App Store or Google Play, that store handles payment. We receive only confirmation of your subscription status.

2.4 Information collected automatically.

• Device and usage data: device type, operating system, app version, browser type, IP address, approximate location derived from your IP address, pages and features used, and crash and performance data.
• Cookies, session storage, and local storage: the Web App uses these to keep you signed in, remember your preferences, and keep the app secure. The Website uses cookies for logins, comments, and analytics. Most browsers let you block or delete cookies, but parts of the Services may stop working if you do.

3. How we use information

We use personal information to:

• create and manage your account, and sync it across the App and Web App;
• provide the Services, including storing your photos and haircut history and sending the reminders you set up;
• process subscriptions and payments, and prevent fraud;
• respond to support requests and send service messages, such as receipts, security alerts, and changes to our Terms or this policy;
• send product updates or marketing emails, which you can unsubscribe from at any time;
• understand how the Services are used, fix bugs, and improve features;
• protect the security of the Services and our users; and
• comply with the law and enforce our Terms.

We do not use your haircut photos to train third-party AI models, and we do not use them in advertising.

4. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in these situations:

• Service providers that help us run the Services, such as hosting and cloud storage, payment processing, analytics and crash reporting (Google Analytics), and email delivery. They may use your information only to provide services to us.
• App stores (Apple and Google), when you download the App or subscribe through them.
• Sign-in providers (such as Google or Apple), if you choose to sign in with them.
• Legal reasons, when we believe in good faith that it’s required by law, a subpoena, or a court order, or that it’s needed to protect the rights, property, or safety of Self Cut, our users, or others.
• Business transfers, if Self Cut is involved in a merger, acquisition, financing, or sale of assets. We will notify you if your information becomes subject to a different privacy policy.
• With your consent, or when you direct us to share something, such as when you share a haircut photo with your barber from the App.

5. How long we keep information

We keep your account information and haircut content for as long as your account is active. When you delete a photo or other content, we remove it from the Services. When you delete your account, we delete or de-identify your personal information within 30 days. Copies may remain in backups for up to 90 days before they are overwritten. We may keep some information longer when we need it to meet legal, tax, or accounting obligations, resolve disputes, or prevent fraud. Billing records are an example.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (HTTPS) and access controls. No system is completely secure, and we can’t guarantee absolute security. If we learn of a data breach that affects your personal information, we will notify you as required by law.

7. Your choices and rights

• Access and update. You can view and edit most of your information in your account settings.
• Delete your account. You can delete your account and its data from the account settings in the App or Web App, or by emailing support@stayfreshapp.com. You can also request deletion without the App at app.stayfreshapp.com/delete-account.
• Get a copy. You can ask us for a copy of your personal information.
• Device permissions. You can turn camera, photo, and notification access on or off in your device settings.
• Marketing emails. You can unsubscribe using the link in any marketing email. We will still send you service messages.
• Cookies. You can control cookies in your browser settings.

To make a request, email support@stayfreshapp.com from the email address on your account. We may need to verify your identity first. We respond within 30 days, or sooner if the law requires. We will not discriminate against you for exercising your privacy rights.

8. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. Users aged 13 to 17 may use the Services only with a parent’s or guardian’s consent, as described in our Terms. If you believe a child under 13 has given us personal information, contact us at support@stayfreshapp.com and we will delete it.

9. U.S. state privacy rights

Depending on where you live, such as California, Colorado, Connecticut, Virginia, or Texas, state law may give you additional rights. These may include the right to know what personal information we collect and why, to access, correct, or delete it, to get a portable copy, and to opt out of the sale or sharing of your personal information or of targeted advertising. We do not sell or share personal information as those laws define it, and we do not use it for targeted advertising.

To exercise any of these rights, email support@stayfreshapp.com. An authorized agent may also submit a request for you. If we deny your request, you can appeal by replying to our decision. We honor Global Privacy Control (GPC) signals where the law requires.

10. Users outside the United States

Self Cut is based in the United States, and we process and store information in the United States. If you use the Services from outside the U.S., your information will be transferred to, and processed in, the U.S., where data protection laws may differ from those in your country.

11. Third-party links and services

The Services may link to or include services run by others, such as payment processors, app stores, sign-in providers, and embedded content on the Website. Their own privacy policies govern how they handle your information, and we aren’t responsible for their practices.

12. Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date and version above. If we make material changes, we will notify you by email or through the Services before the changes take effect.

13. Contact us

Self Cut, Inc.
Atlanta, Georgia
support@stayfreshapp.com